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Customer - User Guide

STEP 1:

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Put the adress of service desk

STEP 2 : LOG IN SERVICE DESK

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Link to Service Desk General Support Page

Link to Service Desk General Support page: https://kantarmedia.atlassian.net/projects/RSAMS/queues/custom/232

STEP 2: Log on to Service Desk

Log on with your user (email ID) and password. If you log in for are logging on for the first time define your password.

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, you would need to create your password.

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Figure 1: Log in page

STEP 3: Select a Request Type

Once you successfully log on to the Service Desk support page, the following Request Types will appear.  

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You would need to choose a Request Type, depending on your requirement.




Explain the different chjoice incident, features, general question.

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