Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Table of Contents

...


CUSTOMER MANAGEMENT

The Service Desk ticketing tool can manage two types of customers.

  1. External customers who do

...

  1. not belong to a

...

  1. Kantar organisation. For example, Broadcasters for a country who use watermarking systems.
  2. Internal customers who belong to a Kantar

...

  1. organisation or Kantar partners.

...

Example of External customers : Broadcasters for a country who use watermarking systems.

...

  1. For example, Kantar local support team who manage audio matching platforms.

INTERNAL CUSTOMERS REGISTRATION AND LOGIN

...