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Once internal customers are registered by Kantar support team, they will receive on their email adress a notification to connect to Service Desk. The first time they login to Service Desk, they have to define their passwordan email invitation with a link to log on to the Service Desk.
CUSTOMER NOTIFICATION
The first time they login to Service Desk, they have to define When the internal customer clicks the link on the email invitation, they will be asked to create their password.
CUSTOMER LOGIN
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EXTERNAL CUSTOMERS LOGIN
External customers can freely the Service Desk tools without any prior registration from the support teams.
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