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A ticketing tool (Service Desk) user guide link is also provided in this table to help customers to open and manage tickets.
| Support Links | Description | Product information | Product Lead | Support LeadRAISE TICKET TO | WHAT WE SUPPORT | CUSTOMER SUPPORT AEREA | PRODUCT MANAGER | TECHNOLOGY SUPPORT MANAGER |
|---|---|---|---|---|---|---|---|---|
| Atria Support | Use this link to open support tickets related to Kantar Audience Data System (Atria Pro) | Under construction | Richard.Goalen@kantar.com | Jan.Fric@kantar.com | ||||
| Audio Matching Support | Use this link to open support tickets related to Audio Matching | Audio Matching | tanguy.millet@kantar.com | philippe.gaux@kantar.com | ||||
| Watermarking Support | Use this link to open support tickets related to Watermarking | Watermarking | tanguy.millet@kantar.com | philippe.gaux@kantar.com | ||||
| TV Meter Support | Use this link to open support tickets related to TV Meters | Under construction | Vassilis.Tantsios@Kantar.com | Morgana.Sellamuthu@kantar.com | ||||
| Video Meter Support | Use this link to open support tickets related to Virtual Meter, Focal Meter, and KMBE (ex- DMBE) | /wiki/spaces/EVME/overview | Jean-Christophe.Mison@kantar.com | marc.drosnet@kantar.com | ||||
| ODDU Support | Use this link to open tickets related to ODDU | Under construction | ralf.cornehl@Kantar.com | christian.freymuth@Kantar.com | ||||
| Service Desk User Guide | Use this link to get help Service Desk ticketing tool |
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