The Support Links in the table hereafter allows users to open tickets for issues or requests related to different parts of audience measurement systems, such as Audience Data systems, Audio Matching systems, Watermarking systems, TV meters and Video meters.
A ticketing tool (Service Desk) user guide link is also provided in this table to help customers to open and manage tickets.
| Support Links | Description | Product information | Product manager | Support manager |
|---|---|---|---|---|
| Atria Support | Use this link to open support tickets related to Kantar Audience Data System (Atria Pro) | |||
| Audio Matching Support | Use this link to open support tickets related to Audio Matching | Audio matching products | mailto:tanguy.millet@kantar.com | marc.drosnet@kantar.com |
| Watermarking Support | Use this link to open support tickets related to Watermarking | Watermarking products | mailto:tanguy.millet@kantar.com | |
| TV Meter Support | Use this link to open support tickets related to TV Meters | mailto:Vassilis.Tantsios@Kantar.com | ||
| Video Meter Support | Use this link to open support tickets related to Virtual Meter and Focal Meter | /wiki/spaces/EVME/overview | mailto:Jean-Christophe.Mison@kantar.com | |
| ODDU Support | Use this link to open tickets related to ODDU | |||
| Service Desk User Guide | Use this link to get help Service Desk ticketing tool |