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The Support Links in the table hereafter allows users to open tickets for issues or requests related to different parts of audience measurement systems, such as Audience Data systems, Audio Matching systems, Watermarking systems, TV meters and Video meters. 

A ticketing tool (Service Desk) user guide link is also provided in this table to help customers to open and manage tickets.


RAISE TICKET TOWHAT WE SUPPORTCUSTOMER SUPPORT AEREA PRODUCT MANAGER TECHNOLOGY SUPPORT MANAGER
Atria SupportUse this link to open support tickets related to Kantar Audience Data System (Atria Pro)Under constructionRichard.Goalen@kantar.comJan.Fric@kantar.com 
Audio Matching Supportrefer to /wiki/spaces/ANE/pages/123142212 and /wiki/spaces/ANE/pages/123142760    Audio Matchingtanguy.millet@kantar.comphilippe.gaux@kantar.com
Watermarking Support refer to /wiki/spaces/ANE/pages/135123988 Watermarkingtanguy.millet@kantar.comphilippe.gaux@kantar.com
TV Meter SupportUse this link to open support tickets related to TV MetersUnder constructionVassilis.Tantsios@Kantar.comMorgana.Sellamuthu@kantar.com
Video Meter SupportUse this link to open support tickets related to Virtual Meter, Focal Meter, and KMBE (ex- DMBE) /wiki/spaces/EVME/overviewJean-Christophe.Mison@kantar.commarc.drosnet@kantar.com
ODDU SupportUse this link to open tickets related to ODDUUnder construction ralf.cornehl@Kantar.comchristian.freymuth@Kantar.com
Service Desk User GuideUse this link to get help Service Desk ticketing tool



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