...
| RAISE TICKET TO | WHAT WE SUPPORT | CUSTOMER SUPPORT AEREA | TECHNOLOGY SUPPORT MANAGER | PRODUCT MANAGER |
|---|---|---|---|---|
| Atria Support - Kantar Markets | Kantar Atria Technologies: Atria Cloud, Atria NG (PM7, PM5000), Atria Online (Focal Meter, tag, untag), Atria QC framework, Aten, Portal, Atria Pro, Fusion, Atria Portable, Transmission Logs. | Atria Documentation | Jan Fric | Richard.Goalen@kantar.com |
| Atria Support - Kantar License Partners | Kantar Atria Technologies: Atria Cloud, Atria NG (PM7, PM5000), Atria Online (Focal Meter, tag, untag), Atria QC framework, Aten, Portal, Atria Pro, Fusion, Atria Portable, Transmission Logs. | Atria Documentation | Jan Fric | Richard.Goalen@kantar.com |
| Audio Matching Support | Kantar ACR Audiomatching technologies: /wiki/spaces/ANE/pages/123142212 and /wiki/spaces/ANE/pages/123142760 (I33, Collect Stations, RTM) | Audio Matching Documentation | Philippe Gaux | tanguy.millet@kantar.com |
| Watermarking Support | Kantar ACR Watermarking technologies: /wiki/spaces/ANE/pages/135123988 | Watermarking Documentation | Philippe Gaux | tanguy.millet@kantar.com |
| TV Meter Support | Kantar TV Meters technologies: PM7, PM5000 | TV Meters Documentation | Morgana Sellamuthu | Vassilis.Tantsios@Kantar.com |
| Video Meter Support | Kantar Video Meters technologies: Focal Meter, Virtual Meter, Kantar Media Backend (KMBE), Focal Meter Data Processing (FMDP). | /wiki/spaces/EVME/overview | Marc Drosnet | Jean-Christophe.Mison@kantar.com |
| ODDU Support | Kantar ODDU technologies: Kantar Browser Meter Frontend, Kantar Tagging ( SDK's for Java Script, Android, IOS etc.), ODDU data collection and ODDU data processing (delivieries EMEDIA census, targets and panelusage) | ODDU Documentation | Ralf Jahnke | Frank.Kammann@kantar.com |
| Service Desk User Guide | Use this link to get help Service Desk ticketing tool | |||
| Service Now User Guide |
...