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Welcome!
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This is the Ticket Support Portal for Kantar clients of Audience Global Support and ODDU
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technologies.
Please raise all the for L2 Global Technology Support Experts.
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It connects you to the
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Kantar audience
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apps for:
TV Meters, Video Meters, Audio Matching, Audio Watermarking, Atria
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and Tagging
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.
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Find also the Service Desk and Service Now ticketing tools user guides
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.
| Note |
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If you need access to Confluence please review requirements here |
| RAISE TICKET TOIN | PRODUCTS TECHNOLOGIES SUPPORTED | TECHNOLOGY SUPPORT MANAGER | PRODUCT MANAGER |
|---|---|---|---|
| Atria Support - Kantar Markets | Atria Cloud, Atria NG/NGI, Atria Online (FMDP, VMRG), Atria QC framework, Aten, Portal, Atria ProAtriaPro, Atria Portable, Transmission Logs. | Jan Fric | Richard.Goalen@kantar.com |
| Atria Support - Kantar License Partners | |||
| ACR - Audio Matching Support | Philippe Gaux | tanguy.millet@kantar.com | |
| ACR - Watermarking Support | Watermarking Documentation | Philippe Gaux | tanguy.millet@kantar.com |
| TV Meter Support | TV Meters Documentation | Morgana Sellamuthu | Vassilis.Tantsios@Kantar.com |
| Video Meter Support | /wiki/spaces/EVME/overview | Marc Drosnet | Jean-Christophe.Mison@kantar.com |
| ODDU Support | ODDU Documentation | Ralf Jahnke | Frank.Kammann@kantar.com |
| Service Desk User Guide | Use this link to get help Service Desk ticketing tool | ||
| Service Now User Guide | USER GUIDE LINK to be added |
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