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Note

title	Atria Support & Unified Ticketing System

Dear All, in our effort to imporve we are moving towards a Unified Ticketing System.

to report an incident to the Atria team please raise tickets using the Service Desk link.
this does not impact request for changes that are still managed through Service Now Change Management module.

If you encounter any issues please refer to Jan Fric, Atria Support Manager

TICKETING	TECHNOLOGY COMPONENTS
Image ModifiedAtria Support - Kantar Markets (see note above)	Atria Cloud, Atria NG/NGI, Atria Online (FMDP, VMRG), Atria QC framework, Aten, Portal, AtriaPro, Atria Portable, Transmission Logs.
Image Modified Atria Support - Kantar License Partners
Image Modified ACR - Audio Matching Support	/wiki/spaces/ANE/pages/123142212 /wiki/spaces/ANE/pages/123142760
Image Modified ACR - Watermarking Support	Watermarking Documentation
Image Modified TV Meter Support	TV Meters Documentation
Image Modified Video Meter Support	/wiki/spaces/EVME/overview
Image Modified ODDU Support	ODDU Documentation


Service Desk User Guide
Service Now User Guide

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