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Welcome to the Kantar Audience Global Support and ODDU L2 Ticket Portal

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titleConfluence

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Note
titleAtria Support & Unified Ticketing System

Dear All, in our effort to imporve we are moving towards a Unified Ticketing System. 

  • For Atria to report an incident raise tickets using the Service Desk link.
  • Request for changes are still managed through Service Now Change Management module.

If you encounter any issues please refer to Jan Fric, Atria Support Manager

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TICKETINGTECHNOLOGY COMPONENTS

Atria Support 

Kantar Markets (see note above)

Atria Cloud, Atria NG/NGI, Atria Online (FMDP, VMRG), Atria QC framework, Aten, Portal, AtriaPro, Atria Portable, Transmission Logs.

 Atria Support 

Kantar License Partners

/wiki/spaces/ANE/pages/123142212 

/wiki/spaces/ANE/pages/123142760    

Watermarking Documentation
TV Meters Documentation
/wiki/spaces/EVME/overview
ODDU Documentation



Note
titleConfluence

If you need access to Confluence please review requirements here


Service Desk User Guide
Service Now User Guide

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