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  • Log on to the web interface by using the device ID of your test device and the name of your app (<application>).
    • in case of IOS, please use the MAC address or Advertising ID
      • (warning) iOS 5 or lower: the MAC address
      • (warning) iOS 6 or 7: the Apple Advertising ID
    • in case of Android, please use the Device-ID (DID) or the Android-ID (AID)

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  • The display shows 5 traffic lights, which check whether all required events are available
    [STARTED, FOREGROUND, BACKGROUND, CLOSED ((warning) not in case of iOS), Page Requests]

The Mobile App Sensor enables the developers to transmit different actions to the systems (variable ac):

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Info
titleFAQ
If the app testing tool does not work, please try the following:

  • Refresh the page
  • Use a html5-capable browser
  • Enable Java Script
  • Check that you have entered the correct device ID (e.g. typos)
    • (warning) Please insert the device ID given by the device and NOT the one send by the library within the HTTP-request!
    • (warning) Please insert the MAC address in case of iOS only with upper case letters
    • (warning) Try using the Android ID instead of the DID
  • Check that you entered the correct application name (supplied by TNS)
  • Let field 1 (Application Name) empty
  • (warning) To rule out that your own safety regulations will block the requests, browse to the tool via the SIM card instead of wireless or use a different wireless network.
  • Please ensure that WebSockets is not being blocked by a firewall.
    http://en.wikipedia.org/wiki/WebSocket

  • Please insert "ssl-[sitename/client-id]" in field 3, if your app is operating on HTTPS


In some particular cases (e.g. Android), we know - even when properly implemented - the App Test Tool shows no reaction. In these cases, set the library in debug and send us the log output.

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