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Welcome to the Kantar Audience Global Support and ODDU L2 Ticket Portal


Atria Support & Unified Ticketing System

Dear All, in our effort to imporve we are moving towards a Unified Ticketing System. 

  • For Atria to report an incident raise tickets using the Service Desk link.
  • Request for changes are still managed through Service Now Change Management module.

If you encounter any issues please refer to Jan Fric, Atria Support Manager


TICKETINGTECHNOLOGY COMPONENTS

Atria Support 

Kantar Markets (see note above)

Atria Cloud, Atria NG/NGI, Atria Online (FMDP, VMRG), Atria QC framework, Aten, Portal, AtriaPro, Atria Portable, Transmission Logs.

 Atria Support 

Kantar License Partners

/wiki/spaces/ANE/pages/123142212 

/wiki/spaces/ANE/pages/123142760    

Watermarking Documentation
TV Meters Documentation
/wiki/spaces/EVME/overview
ODDU Documentation


Confluence

If you need access to Confluence please review requirements here

Service Desk User Guide
Service Now User Guide





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