AUDIENCE GLOBAL SUPPORT

Welcome to the Kantar Audience Global Support and ODDU L2 Ticket Portal

	TICKETING	TECHNOLOGY COMPONENTS
Atria Support & Unified Ticketing System Dear All, in our continuous effort to improve we are moving towards a Unified Ticketing System. For Atria to report an incident raise tickets using the Service Desk link. Request for changes are still managed through Service Now Change Management module. If you encounter any issues please refer to Jan Fric, Atria Support Manager
	Atria Support Global > All Markets	Atria Cloud, Atria NG/NGI, Atria Online (FMDP, VMRG), Atria QC framework, Aten, Portal, AtriaPro, Atria Portable, Transmission Logs.
	Atria Support > Kantar Markets (see note above)
	ACR - Audio Matching Support	/wiki/spaces/ANE/pages/123142212 /wiki/spaces/ANE/pages/123142760
	ACR - Watermarking Support	Watermarking Documentation
	TV Meter Support	TV Meters Documentation
	Video Meter Support	/wiki/spaces/EVME/overview
	ODDU Support	ODDU Documentation
Confluence If you need access to Confluence please review requirements here
	Service Desk User Guide
	Service Now User Guide