Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Version History

« Previous Version 91 Next »

Welcome, access here Audience Global Support (AGS) and ODDU L2 Ticket Portal


Atria Support & Unified Ticketing System

Dear All, in our continuous effort to improve we are moving towards a Unified Ticketing System. 

  • For Atria to report an incident raise tickets using the Service Desk link.
  • Request for changes are still managed through Service Now Change Management module.

If you encounter any issues please refer to Jan Fric, Atria Support Manager


TICKETINGTECHNOLOGY COMPONENTS


Atria Support Global  > All Markets

Atria Cloud, Atria NG/NGI, Atria Online (FMDP, VMRG), Atria QC framework, Aten, Portal, AtriaPro, Atria Portable, Transmission Logs.

Atria Support Service Now > Kantar Markets (see note above)


/wiki/spaces/ANE/pages/123142212 

/wiki/spaces/ANE/pages/123142760    


Watermarking Documentation

TV Meters Documentation

/wiki/spaces/EVME/overview

ODDU Documentation

Confluence

If you need access to Confluence please review requirements here


Service Desk User Guide

Service Now User Guide

















  • No labels