Dear Kantar Technology Users Welcome!
This is the Kantar Audience Global Support and ODDU Ticket Portal
Here you find all the information to raise your request to L2 Global Technology Support Experts. The Portal connects you to the teams for Kantar audience measurement applications such as, TV Meters, Video Meters, Audio Matching, Audio Watermarking, Atria Technology and Tagging technologies.
Links to Service Desk and Service Now ticketing tools user guides are provided to help you open and follow requests.
If you need access to Confluence please review requirements here
| RAISE TICKET TO | PRODUCTS SUPPORTED | TECHNOLOGY SUPPORT MANAGER | PRODUCT MANAGER |
|---|---|---|---|
| Atria Support - Kantar Markets | Atria Cloud, Atria NG/NGI, Atria Online, Atria QC framework, Aten, Portal, Atria Pro, Atria Portable, Transmission Logs. | Jan Fric | Richard.Goalen@kantar.com |
| Atria Support - Kantar License Partners | |||
| ACR - Audio Matching Support | Philippe Gaux | tanguy.millet@kantar.com | |
| ACR -Watermarking Support | Watermarking Documentation | Philippe Gaux | tanguy.millet@kantar.com |
| TV Meter Support | TV Meters Documentation | Morgana Sellamuthu | Vassilis.Tantsios@Kantar.com |
| Video Meter Support | /wiki/spaces/EVME/overview | Marc Drosnet | Jean-Christophe.Mison@kantar.com |
| ODDU Support | ODDU Documentation | Ralf Jahnke | Frank.Kammann@kantar.com |
| Service Desk User Guide | Use this link to get help Service Desk ticketing tool | ||
| Service Now User Guide | USER GUIDE LINK MISSING >>>> |