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Welcome to the Kantar Audience Global Support and ODDU L2 Ticket Portal.

Confluence

If you need access to Confluence please review requirements here

Atria Support & Unified Ticketing System

Dear All, in our effort to imporve we are moving towards a Unified Ticketing System. 

  • to report an incident to the Atria team please raise tickets using the Service Desk link.
  • this does not impact request for changes that are still managed through Service Now Change Management module.

If you encounter any issues please refer to Jan Fric, Atria Support Manager


TICKETINGTECHNOLOGY COMPONENTS
Atria Support - Kantar Markets (see note above)Atria Cloud, Atria NG/NGI, Atria Online (FMDP, VMRG), Atria QC framework, Aten, Portal, AtriaPro, Atria Portable, Transmission Logs.

 Atria Support - Kantar License Partners

 ACR - Audio Matching Support

/wiki/spaces/ANE/pages/123142212 

/wiki/spaces/ANE/pages/123142760    

 ACR - Watermarking SupportWatermarking Documentation
 TV Meter SupportTV Meters Documentation
 Video Meter Support/wiki/spaces/EVME/overview
ODDU Documentation




Service Desk User Guide
Service Now User Guide




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