Welcome to the Kantar Audience Global Support and ODDU L2 Ticket Portal.
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Atria Support & Unified Ticketing System
Dear All, in our effort to imporve we are moving towards a Unified Ticketing System.
- to report an incident to the Atria team please raise tickets using the Service Desk link.
- this does not impact request for changes that are still managed through Service Now Change Management module.
If you encounter any issues please refer to Jan Fric, Atria Support Manager
TICKETING | TECHNOLOGY COMPONENTS |
---|---|
Atria Support - Kantar Markets (see note above) | Atria Cloud, Atria NG/NGI, Atria Online (FMDP, VMRG), Atria QC framework, Aten, Portal, AtriaPro, Atria Portable, Transmission Logs. |
Atria Support - Kantar License Partners | |
ACR - Audio Matching Support | |
ACR - Watermarking Support | Watermarking Documentation |
TV Meter Support | TV Meters Documentation |
Video Meter Support | /wiki/spaces/EVME/overview |
ODDU Documentation | |
Service Desk User Guide | |
Service Now User Guide |